Privacy Policy

This Privacy Policy of the website www.infimeo.com (including all its domains such as www.infimeo.com and its subpages; hereinafter referred to as the “Website”, and these privacy rules as the “Policy”) govern your access to the website infimeo.com, operated by FUERGY Industries j. s. a., with its registered office at Pribinova 34, 821 09 Bratislava – Staré Mesto, Slovak Republic, Company ID No.: 52 083 799, registered in the Business Register of the City Court Bratislava III, Section: Sja, Insert No.: 65/B (hereinafter referred to as “FUERGY Industries j. s. a.”, “we”, “us” or “our”, as applicable).

By accessing the Website and/or by checking the box “I agree with the Privacy Policy”, you confirm that you have read, understood, agree with, and undertake to comply with this Policy. This Policy applies to natural persons as well as to legal entities, including business companies and other entities. This Privacy Policy reflects Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation, “GDPR”), as well as Slovak Act No. 18/2018 Coll. on the Protection of Personal Data and on amendments to certain acts, as amended (the “Act”).
Where this Policy does not regulate certain rights or obligations, or regulates them differently from the GDPR and/or the Act, the relevant provisions of the GDPR and/or the Act shall apply regardless of the content or absence of provisions in this Policy.

Please note that granting consent to the processing of your personal data as set out in this Policy is a necessary requirement for using the Website www.infimeo.com. Our services available through the Website cannot be provided unless you grant consent by checking the box: “I hereby grant consent to the processing of my personal data” pursuant to the GDPR and the Act.

This Policy applies to your access to the Website. If you do not agree with this Policy (or cannot comply with it), you may not access the Website. If we make any changes to this Policy, we will notify you by updating the “Last updated” date and publishing a notice on the Website, which must be accepted.

To use the Website, you must (a) be at least 18 years old (note that specific age limits may apply in certain countries) or have the consent of a parent or legal guardian to this Policy, and (b) have the legal capacity to enter into a legal relationship with us in accordance with applicable generally binding legal regulations.

The protection of personal data of natural persons (hereinafter referred to as “data subjects”) is our highest priority. It is important that you understand how and why we collect, use, and share data of data subjects who access and use the Website or otherwise interact with us. We have implemented appropriate technical and operational measures to protect personal data stored by us against unauthorized access and misuse. Our security procedures are regularly reviewed and adapted to technological developments.

Information we collect about natural persons

As part of subscribing to “Infimeo Marketing Communications” on the Website www.infimeo.sk, we collect the email addresses of data subjects and, where applicable, additional information provided during the subscription process, for the purpose of sending marketing communications, including, but not limited to, informational, educational, and promotional marketing materials, newsletters, and emails of FUERGY.

Within the “Contact” form and/or other forms available on the Website, we collect data such as the first name, last name, email address, and telephone number of data subjects, as well as any additional information they may provide in the “Contact” form and/or other forms published on the Website, in order to enable us to send such data subjects marketing communications, in particular, but not exclusively, informational, educational, and promotional marketing materials, newsletters, and emails of FUERGY.

You may also choose to provide us with additional information directly, for example in connection with promotional activities and related services, your requests and notifications, customer support, or other communications with us.

We process the information collected about you for the period necessary for the purposes for which such information is processed. Consent granted for the processing of your personal data is valid from the date it is granted for a period of up to 10 years, unless withdrawn earlier in accordance with this Policy and applicable legal entitlements. We do not intend to process special categories of personal data, such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health, or data concerning a natural person’s sex life or sexual orientation, unless the data subject has provided explicit consent for such processing.

We take appropriate measures to help protect information about data subjects from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Protection of Personal Data When Using Google Analytics

This Website uses Google Analytics, a web analytics service provided by Google Inc. More information about the use of this service can be found in the document Cookies and Privacy Protection.

Cookies, Tracking Pixels, and Other Technologies

We collect information from users’ visits to the Website and from the use of our cloud services and software products to help us compile statistics on usage and effectiveness and to personalize the user experience. We use various technologies for this purpose, including scripts, tags, local shared objects (Flash cookies), local storage (HTML5), and so-called “cookies”. More information can be found in the document Cookies and Privacy Protection.

How We Process Your Personal Data

We process your personal data for various purposes depending on how you interact with our Website and/or services, including:

• Provision and facilitation of services to the user. We may process your data to provide you with the requested service.

• Responding to user inquiries / providing user support. We may process your data in order to respond to your questions and address any issues you may have with the requested service.

• Sending administrative information. We may process your data to send you details about our products and services, changes to our terms and policies, and other similar information.

• Requesting feedback. If necessary, we may process your data to request feedback and contact you regarding your use of our website.

• Sending marketing and promotional communications. Personal data you provide may be processed for our marketing purposes, in accordance with your marketing preferences. You can unsubscribe from our marketing emails at any time.

• Protecting our website. We may process your data as part of our efforts to secure our website, including monitoring and fraud prevention.

• Identifying usage trends. We may process information about how you use our website to better understand usage patterns and improve it.

• Protecting vital interests of individuals. We may process your data if necessary to protect the vital interests of individuals, e.g., to prevent harm.

• Compliance with our archiving and statistical obligations established by the applicable generally binding legal regulations. We may process your data if it is necessary to fulfill obligations that are binding on our company and are established by the relevant laws concerning corporate and related recordkeeping and the preparation of statistical data.

Legal bases for processing your data

The General Data Protection Regulation (GDPR) and applicable laws require us to explain the legal bases on which we rely to process your personal data. We may rely on the following legal bases:

• Consent. We may process your data if you have given permission (i.e., consent) for the use of your personal data for a specific purpose. You may withdraw your consent at any time.

• Legitimate interests. We may process your data where we believe that this is justified by the need to achieve our legitimate business interests and these interests do not override your interests and fundamental rights and freedoms. We may process your personal data for some of the purposes described so that we can, for example: a) send users information about special offers and discounts on our products and services; b) analyse how our website is used so that we can improve it to attract and retain users; c) diagnose problems and/or prevent fraudulent activity; d) understand how our users use our products and services so that we can improve their user experience.

• Compliance with legal obligations. We may process your information if we believe it is necessary to comply with our legal obligations, for example, cooperating with law enforcement or regulatory authorities, enforcing or defending our legal rights, or disclosing your data as evidence in legal proceedings.

• Vital interests. We may process your information if we believe it is necessary to protect your or a third party’s vital interests, e.g., in situations involving potential threats to safety.

How we share information

We will not share, sell or disclose your personal information to third parties unless one of the following circumstances occurs:
a) we may share information in response to requests for information if disclosure is believed to be in accordance with applicable law, regulation, legal process, or government request (we will attempt to notify you in advance to the extent legally permitted).
b) we may share information between us and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership.
c) we may share information with your consent or at your direction.
d) we may share aggregated or anonymized information that cannot reasonably be used to identify you.

Recipients of your personal data may include: entities to whom FUERGY is legally required to provide your personal data, entities cooperating with FUERGY for administrative and technical support, entities cooperating with FUERGY to support, manage, and develop the information system, entities cooperating with FUERGY for external audits, the company providing Microsoft Office 365, including Outlook, and professional consultants and advisors bound by statutory and/or contractual confidentiality obligations.

Personal data may also be processed for other purposes, for example, in connection with the exercise of the data subject’s rights under the GDPR, in litigation or non-litigation proceedings, if the personal data are requested by public authorities, in the case of suspected or actual breaches of personal data protection and for the purposes of their investigation, for senders and recipients of correspondence, and for other persons mentioned in the correspondence.

Transfer to other countries

Your personal data are transferred, processed, and stored on servers located in the Slovak Republic. We may outsource data processing to third parties located in countries other than your home country, or share data with them. To provide you with access to the website, you acknowledge and accept that your personal data may be processed, transferred, and stored in other countries where you may not have the same rights as under local law.

Your personal data will not be transferred to countries that do not ensure an adequate level of protection (hereinafter referred to as ‘third countries’).

Transfers may occur in the case of Microsoft (provider of Office 365 cloud services), with which the operator has concluded a Data Processing Addendum (DPA) [https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-AddendumDPA?lang=29]. Microsoft primarily processes all personal data within the EEA, but some of its subcontractors are located in a third country, such as the USA (https://dataprivacyframework.gov/). Microsoft uses standard contractual clauses or European Commission adequacy decisions as transfer mechanisms. More information on Microsoft’s data protection practices can be found at https://learn.microsoft.com/en-us/compliance/regulatory/gdpr.

How we keep your data secure

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of all personal data we process. Despite our security measures and efforts to safeguard your information, the complete security of any electronic transmission over the Internet or any information storage technology cannot be guaranteed, and therefore we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not bypass our security and unlawfully collect, access, steal, or alter your data. Although we will do everything within our power to protect your personal data, the transfer of personal data to and from our services is at your own risk. You should access the website only in a secure environment.

Rights of Data Subjects

As a data subject, you have the right to request access to, correction, or deletion of your personal data, restriction of processing, objection to processing, and data portability (if technically feasible). You also have the right to lodge a complaint with the relevant supervisory authority.

Right to rectification: You may obtain correction of inaccurate personal data concerning you without undue delay.

Right to erasure: You may request deletion of your personal data without undue delay if:
a) the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
b) the data subject withdraws consent on which the processing is based and there is no other legal ground for processing;
c) the data subject objects to the processing and there are no overriding legitimate grounds for the processing;
d) the personal data have been unlawfully processed;
e) the personal data must be erased to comply with a legal obligation;
f) the personal data were collected in connection with the offer of information society services.

The exercise of the right to erasure shall be subject to the relevant limitations laid down by applicable law.

The data subject has the right to request the restriction of processing if:
a) the accuracy of the personal data is contested, for a period allowing us to verify the accuracy of the personal data;
b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests restriction of their use instead;
c) the personal data are no longer necessary for the purposes of processing, but the data subject requires them for the establishment, exercise, or defense of legal claims;
d) the data subject has objected to processing, pending verification of whether our legitimate grounds override the legitimate grounds of the data subject.

The data subject has the right to receive the personal data concerning them which they have provided to us and to transfer such data to another controller, where technically feasible, if the processing is based on consent or on a contract and the processing is carried out by automated means.

The data subject has the right to object at any time, on grounds relating to their particular situation, to the processing of personal data concerning them that is based on the applicable legal provisions, including profiling based on those provisions.

Where personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data concerning them for such marketing purposes, including profiling to the extent that it is related to such direct marketing.

Subject to applicable legal limitations provided by law, the data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.

Withdrawal of Consent:

If we process your personal data based on the consent you have provided, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details provided in these Privacy Policy provisions.

Please note, however, that such withdrawal will not affect the lawfulness of processing carried out before the withdrawal, nor will it affect the processing of your personal data carried out on other legal grounds than consent.

In addition, you have the right to submit a request to initiate proceedings regarding the protection of personal data to the Office for Personal Data Protection of the Slovak Republic in accordance with § 100 et seq. of Act No. 18/2018 Coll. on the Protection of Personal Data and on Amendments and Supplements to Certain Acts, as amended. The address of the Office is: Office for Personal Data Protection Nám. 1. 1. mája 18, 811 06 Bratislava, Slovakia, website: https://dataprotection.gov.sk/, e-mail: statny.dozor@pdp.gov.sk.

You may withdraw your consent:

1. By sending a withdrawal to the e-mail address: legal@infimeo.com,

2. By registered mail or courier to the operator’s registered office: FUERGY Industries j. s. a., Pribinova 34, 811 09 Bratislava, Slovakia;

3. In person at the operator’s registered office as indicated in Section 2.

QUESTIONS AND CONTACT INFORMATION
Questions or comments regarding this Policy or the Website may be sent to legal@fuergy.com or in writing or in person to the registered office of FUERGY Industries j. s. a., Pribinova 34, 811 09 Bratislava.

Responses to data subjects or measures taken based on their requests are provided free of charge. If a data subject’s request is manifestly unfounded or excessive, in particular because of its repetitive nature (repeated request), Fuergy reserves the right to charge a fee reflecting the administrative costs of providing the information or a reasonable fee reflecting the administrative costs of notification or implementation of the requested action, or to refuse to act on such request.

The data you provide to us will be used to process your request and your interest in Infimeo products and services and may be further shared with Stredoslovenská energetika, a.s., Pri Rajčianke 8591/4B, 010 47 Žilina, Company ID: 51 865 467, registered with the District Court Žilina, Section Sa, Insert No. 10956/L (hereinafter “SSE”), without which your request, inquiry, or interest in Infimeo products and services cannot be processed further. For this purpose, please note that the personal data protection principles of SSE are available at: https://www.sse.sk/buxus/docs/dokumenty/gdpr/IP-nekomodita.pdf

These Privacy Policy provisions are available on the website www.infimeo.com and in printed form at the operator’s registered office at the address stated above.

Effective Version Date: May 6,2025